Terms of Use - ANTALYA BOAT

TERMS OF USE AGREEMENT

1. DEFINITIONS

In this User Agreement, the following terms shall have the meanings ascribed to them below:

  • ANTALYA BOAT: Refers to TURİXA TURİZM SEYAHAT TAŞ. SAN. VE TİC. LTD. ŞTİ., which owns and operates the website https://www.antalya-boat.com

  • Site: Refers to the website https://www.antalya-boat.com

  • User: Refers to any natural person who benefits from the services offered on the Site by visiting and/or becoming a member.

  • Business Partners: Refers to legal entities or natural persons who have entered into an agreement with ANTALYA BOAT to offer their products and services to Users via the Site under the conditions announced thereon.

2. SUBJECT OF THE AGREEMENT

This agreement outlines the terms and conditions for the purchase and use of services offered through the Site.

3. GENERAL PROVISIONS

3.1 Through the Site, ANTALYA BOAT offers daily tours in the Antalya region, including boat tours, private yacht rentals, adventure activities and hotel transfers. The content of these services is at the sole discretion of ANTALYA BOAT.

3.2 The availability of travel services may vary periodically based on seasonality and quotas.

3.3 These Terms of Use are an integral component of the tour programs offered on the Site and the package tour contract to be executed upon purchase. They shall not be considered in isolation.

3.4 By using the Site, all individuals are deemed to have accepted these Terms of Use.

4. TRAVEL SERVICES

4.1 Travel services can be purchased instantly online via credit card. If a User has active Gift Points in their account at the time of payment, they may be applied as a discount.

4.2 All purchased travel services require a reservation to be utilized.

4.3 Tours offered on the Site have no minimum number of participants; bookings are accepted and tours are operated even for a single participant.

4.4 Hotel pick-up times and meeting points are communicated before the tour and may vary slightly due to traffic. ANTALYA BOAT will promptly inform participants of any change.

4.5 Child prices apply according to the age groups stated on the relevant tour page. ANTALYA BOAT may request proof of a child's age.

4.6 For the safety of participants, tour routes and programs may be changed, shortened or cancelled due to weather, sea conditions or force majeure. In such cases, participants are offered an alternative date or a refund. Optional activities mentioned in the tour program have no minimum number of participants and can be booked even by a single participant.

4.7 Optional services offered during the tour (such as drinks or photo and video packages) are not included in the tour price unless stated otherwise and are paid separately.

5. PURCHASING SERVICES

5.1 Services on the Site can be purchased via credit card, EFT, or money transfer.

5.2 Installment payments may be subject to interest rates based on the terms of the collaborating banks.

5.3 ANTALYA BOAT partners with various banks and the payment system provider Paytr (www.paytr.com) to process credit card payments. Transactions will appear on credit card statements as "Paytr Payment Services."

6. GIFT POINTS AND USAGE

6.1 Gift points are calculated based on the service fee for purchased services. Upon completion of a purchase, these points are credited to the User's account on the Site for use in future transactions.

6.2 Users with active Gift Points can request that this amount be applied as a discount to their purchase, provided they are logged into their account on the Site.

6.3 Gift Points are non-transferable and cannot be redeemed for cash.

6.4 Gift Points can only be used as a discount for purchases made on the Site.

6.5 ANTALYA BOAT reserves the right to cancel any Gift Points awarded in cases of fraudulent use.

7. CANCELLATION AND REFUND CONDITIONS

The cancellation and refund conditions for tours and excursions purchased through the Site are governed by the relevant articles of the package tour contract, which is provided at the time of booking. The general terms are as follows:

7.1 No right of cancellation exists for promotional or campaign products after a reservation is made.

7.2 Cancellations and refunds for daily tours are subject to the Return Conditions published on the Site. No refund is issued for no-shows, late arrivals or cancellations made less than 24 hours before the tour.

7.3 For private yacht rentals, the cancellation and refund terms are communicated in writing at the time of booking.

7.4 Changes to participant names or the number of participants must be notified to ANTALYA BOAT at least 24 hours before the tour.

7.5 No refund is provided for services that have been fully used.

7.6 Force majeure events, as defined by law, for the User or their first-degree relatives (including serious accidents, illnesses requiring treatment, or death) must be proven with a valid document from official state institutions. In such cases, if a written notification is provided before the tour, the amount paid by the User will be refunded within 14 days of the notification, minus any non-refundable costs paid to third parties.

7.7 ANTALYA BOAT reserves the right to cancel tours partially or completely due to weather, sea conditions or force majeure. Participants are informed as early as possible and offered an alternative date or a full refund.

7.8 Refunds to a credit card may take up to 5 business days to be reflected, depending on the banking institution's processing times.

8. IDENTITY DOCUMENTS AND PASSPORT

8.1 All tours are conducted within Türkiye. Turkish citizens must carry a valid identity card. Foreign nationals participating in the tours must present a valid passport.

8.2 It is the participant's responsibility to carry valid, undamaged identity documents during the tour. ANTALYA BOAT is not liable for any problems arising from missing or invalid documents.

9. FORCE MAJEURE

Force majeure refers to extraordinary and unforeseeable events that, despite all due care and precautions, prevent the start, continuation, or completion of a package tour. ANTALYA BOAT is not liable for damages resulting from a failure to perform or fulfill the contract due to force majeure, including but not limited to:

9.1 Natural disasters, epidemics, or similar extraordinary events such as earthquakes, fires, floods, hurricanes, volcanic eruptions, or lightning.

9.2 International travel disruptions in neighboring countries or in the destination country, including war, mobilization, public uprisings, terrorist acts, riots, civil war, or government-imposed sanctions, embargoes, strikes, or port closures.

9.3 In the event of force majeure, ANTALYA BOAT shall not be held liable for damages resulting from the non-execution of the contract.

10. USER RESPONSIBILITIES

10.1 By visiting, using, or becoming a member of the Site, the User explicitly acknowledges and agrees to have read, understood, and be bound by these Terms of Use, and to comply with all applicable laws and regulations.

10.2 ANTALYA BOAT reserves the right to amend these terms at any time. Such amendments become effective upon their publication on the Site. Continued use of the Site after amendments are posted constitutes acceptance of the changes.

10.3 All content on the Site, including written and visual materials, is protected by the intellectual property rights of ANTALYA BOAT, its vendors, and/or third parties. No content from the Site may be copied, reproduced, or used on other platforms without prior written permission from ANTALYA BOAT.

10.4 The User agrees not to engage in any actions that could negatively affect the Site's operation, including reverse engineering, hacking, or using robots, spiders, or similar tools for unauthorized content copying or illegal purposes. ANTALYA BOAT reserves the right to exercise its full legal rights and seek damages from Users who violate these terms.

10.5 The User consents to ANTALYA BOAT using information provided during registration and purchases for statistical analysis, Site improvement, and enhancing the User experience.

10.6 The User is solely responsible for the security and confidentiality of their account access credentials (username, password, etc.). ANTALYA BOAT is not liable for any direct or indirect damages resulting from the User's negligence in protecting this information.

10.7 Unless otherwise requested, the User agrees to receive informative emails about services and campaigns at the email address provided during registration. The User may unsubscribe from this list at any time.

10.8 The Site's Privacy Policy is accessible via the link at the bottom of the https://www.antalya-boat.com page. By visiting or becoming a member of the Site, the User is deemed to have read and accepted the Privacy Policy.

10.9 The User acknowledges that ANTALYA BOAT may terminate their membership, restrict their use of the Site, cancel purchased services, or take legal action if the User violates the obligations set forth in this agreement.

11. NOTIFICATIONS

All notifications to ANTALYA BOAT or its business partners must be made in writing.

12. AUTHORIZED JURISDICTION

The courts and enforcement offices of Antalya are authorized to resolve any disputes arising from this agreement.

This Agreement has been read, accepted, and entered into force by the User.

Date: 23.09.2025

ANTALYA BOAT - Terms of Use & Booking Guide. ANTALYA BOAT Company.